Get In Touch

Here at The Card Network, we welcome all feedback and love hearing from you. Every message helps us to be better.

If you have questions about your gift card check our FAQs or if you can’t find what you are looking for then send us a message and one of our customer service team members will be in touch with you shortly. 

Prefer to speak to someone? Give The Card Network a call on 1300 375 346

Want to write to us? You can reach us at the following address

The Card Network
PO Box 4119
Richmond East
VIC 3121 

Support team hours

Monday to Friday 9am – 6pm AEDT
Saturday 10am – 5pm AEDT

For privacy-related questions, please contact our Privacy Team through this webform.

We’re working hard to get your physical card orders dispatched as quickly as possible; however, we cannot guarantee delivery before Christmas for:

• Standard Post orders placed after Monday 9th December
• Express Post orders placed after Friday 13th December

Need a last-minute gift?
A digital gift card is the perfect solution – thoughtful, quick, and hassle free!