Get In Touch

Here at The Card Network, we welcome all feedback and love hearing from you. Every message helps us to be better.

If you have questions about your gift card check our FAQs or if you can’t find what you are looking for then send us a message and one of our customer service team members will be in touch with you shortly.

Prefer to speak to someone? Give The Card Network a call on 1300 375 346

Want to write to us? You can reach us at the following address

The Card Network
PO Box 4119
Richmond East
VIC 3121

Support team hours

Monday to Friday 9am – 6pm AEDT
Saturday 10am – 5pm AEDT

We are closed National Public Holidays

For privacy-related questions, please contact our Privacy Team through this webform.

Hey, if you have a card like this

You need to go here

Go Digital

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Confirm Mobile Number*

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Card Number*

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Keep me up to date with exclusive deals and offers from The Card Network and Card.Gift.

After this, your card will be sent via SMS so it can easily be added to your mobile wallet and you can tap and pay at any participating Restaurant that accepts contactless payment.

Please note that once you swap your physical card for a digital one the physical card will no longer work.